Shipping & Returns

We’re The Back 40 Ranch in East Texas. Here’s what to expect when you order beef from us.

Where We Deliver and Ship

Shipping is included for orders to Texas, Arkansas, Louisiana, New Mexico, and Oklahoma.

If you live outside those states, please contact us before ordering so we can confirm whether we can ship to you and provide the shipping cost.

For half and whole beef shares, please contact us to arrange delivery or shipping. We can arrange personal delivery of bulk beef within roughly 3½ hours of Carthage, Texas. We do not offer ranch visits or pickup at the ranch.

When Your Order Ships

We’ll let you know when your order is ready and provide tracking information for UPS shipments. Delivery timing depends on the order, destination, and weather. Please plan to bring your beef inside promptly when it arrives.

How We Pack Frozen Beef

Our beef is professionally cut, vacuum sealed, and frozen. We pack frozen shipments in insulated boxes with gel packs. Some packages may begin to thaw during transit; check the beef when it arrives and contact us right away if you have any concerns about its condition.

Problems With an Order

If your order arrives damaged, is missing an item, or appears unsafe, contact us promptly at [email protected]. Please include your order number and photos of the box and product so we can help resolve the issue.

Because beef is perishable, we cannot accept returns of food products. If you need to change or cancel an order before it ships, contact us as soon as possible so we can review the available options.